Shipping policy
Thank you for shopping at Gravonop. We are committed to providing a reliable and convenient shopping experience for our customers.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
After your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.
Please note that processing times may be delayed during holidays, promotional periods, or due to circumstances beyond our control.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- International orders: 10–25 business days
Delivery times may vary depending on your location, customs procedures, weather conditions, and shipping carrier performance.
Shipping Fees
Shipping costs will be calculated and displayed at checkout based on your delivery address and order details.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
If you have not received your tracking information or have questions regarding your order, please contact us:
Email: iuy@gravonop.com
Customs, Duties, and Taxes
Customers are responsible for any customs duties, import taxes, or additional fees required by their country or region.
Gravonop is not responsible for delays caused by customs inspections or clearance processes.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an order cannot be delivered due to incorrect or incomplete address information provided by the customer, additional shipping charges may apply for reshipping.